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Different cultural values and etiquette

BUSN20017 Assessment 2 Term 3, 2018 Group Work: Written Report and Oral Presentation
Task Description
Task Description
The second assessment requires that you work in a group. You will be working with two other people from your tutorial, and the Unit Coordinator/lecturer/tutor will sign you up to a group. This means that you probably will not be working with people that you know. Therefore, you will need to introduce yourself to members of your group and you can use the Introduction forum in the Assessments folder. The groups will be posted in week three. During the fourth tutorial, the group will work on and submit a group charter on Moodle. This charter specifies who will do what and what will happen if a member of the group is not equitably contributing to the overall group output. There is a template in the Assessments folder you can use and you must submit the charter in Week 5 through the link in Moodle.
Task description: In this assessment, you will both write a report based on the following case study and then present an oral presentation either during the lecture or tutorial. Each member of your group will focus upon and write on one of the issues and present this part in the presentation. Do not simply cut and paste each persons’ contribution. The group needs to make sure that all of the parts fit cohesively together and read as one document. The presentation must be 15 minutes in length (each student speaks for 5 minutes). All group members must present during the presentation. You will present the information that you developed and wrote in the report. The flex students will present using Zoom.
Case study: Backpack Bed for Homeless (https://www.swags.org.au/homeless-backpack-bed) is a fully accredited Australian national charity that distributes emergency beds for street sleeping homeless without shelter which improves Dignity, Health, Sleep, Warmth, Comfort, and Safety. After the recent earthquake and tsunami in Sulawesi, you have been appointed as the distributor of the product on the ground in Sulawesi. The 10,000 swags and their transport to Sulawesi have been paid for. However, you will need to work with the Indonesian Government and many humanitarian agencies already working in the area to fulfil your job in Sulawesi. Others in the region after the initial tsunami include, but are not limited to, the Indonesian government and national disaster management board, and regional disaster management agency (BPBD) and Ministry of Foreign Affairs, Australian Defence Force, Indonesian Red Cross (PMI), Republic of Singapore Air Force, ASEAN Emergency Response and Assessment Team, ASEAN Coordinating Centre for Humanitarian Assistance on disaster management, Australian medical team, Royal Malaysian Air Force, International Federation of Red Cross and Red Crescent Societies (IFRC), UN humanitarian coordinating office (OCHA), French rescue team (Pompiers de l'urgence), Save the Children, the World Food Programme, UNICEF, UN migration agency (IOM), and World Health Organization (WHO). You can focus your report on any of these agencies or other agencies that enter Sulawesi in the following weeks. With the Head Office of Backpack Bed for Homeless in Melbourne and a lack of communication within Sulawesi and to the outside world from Sulawesi, you believe that the organisation will be facing several intercultural communication challenges upon arrival in Sulawesi.
Your task is to prepare a report to the CEO of Backpack Bed for Homeless estimating where you may face difficulty upon your arrival which may hinder you doing your job effectively and recommendation that could be implemented to make it easier for you to perform your job quickly and efficiently. You will also need to write a covering email briefly explaining why you have written the report and what purpose it serves for Backpack Bed for Homeless. The three intercultural challenges are based upon:
1. Different cultural values and etiquette
2. Direct versus indirect styles of communication
3. Different cultural norms of decision making
In conjunction with two other Backpack Bed for Homeless Australian staff members assisting in Sulawesi, you conduct academic research in order to understand these problems and come up with logical and practical recommendations. You and your team are tasked with writing a report to the CEO which discusses these problems and provides recommendations to solve these problems. You write the report using the following format.
Report format:
1) Covering email to which your report would be attached.
2) Title page with student names and numbers, resident campus, lecturer/tutor name/s 3) Table of contents
4) Introduction
a) Significance of effective intercultural communication
b) Identify the purpose of the report
c) Preview the structure of the report
5) Analysis of the current situation (literature review of the three presenting issues) a) Intercultural challenge one
b) Intercultural challenge two
c) Intercultural challenge three
6) Conclusion—no new information should be presented here—just summarize what you have already discussed.
7) Recommendations—the recommendations should answer what should be done, who should do it, and how will the success or failure of the recommendations be measured? a) Recommendation one
b) Recommendation two
c) Recommendation three
8) References—Minimum of 25 (APA format)
This is a structural guideline that helps your assessment and does not need to be included in your final submission.
The oral presentation should be of a maximum of 15 minutes so only the most important points can be included and very briefly spoken about. The following structure should be used as the basis for your oral presentation:
1) Introduction (First speaker) a) Attention-getting statement
b) Exigency of the topic
c) Preview of the structure
d) Thesis
e) Transition to the next section and speaker 2) Analysis:
a) Intercultural challenge one (First speaker)
i) Main point one
(1) Evidence/example/explanation ii) Main point two
(1) Evidence/example/explanation iii) Main point three
(1) Evidence/example/explanation
(2) Transition to challenge two and next speaker
b) Intercultural challenge two (Second speaker)
i) Main point one
(1) Evidence/example/explanation ii) Main point two
(1) Evidence/example/explanation iii) Main point three
3) Transition to the challenge three and last speaker c) Intercultural challenge three (Third speaker)
i) Main point one
(1) Evidence/example/explanation ii) Main point two
(1) Evidence/example/explanation iii) Main point three
d) Transition to the conclusion 3) Conclusion (Third speaker) a) Recap main points
b) Recap thesis
c) Transition to the recommendations
4) Recommendations
a) Issue one (First speaker)
i) What should be done, ii) Who should do it, and iii) How will the success or failure of the recommendations be measured? b) Issue two (Second speaker)
i) What should be done, ii) Who should do it, and iii) How will the success or failure of the recommendations be measured? c) Issue three (Third speaker)
i) What should be done, ii) Who should do it, and iii) How will the success or failure of the recommendations be measured?
5) Ask the audience if they have any questions that you can answer (Second speaker)
This is a structural guideline that helps your assessment and does not need to be included in your final submission.
Assessment Due Date
Week 9 Monday (14 Jan 2019) 8:00 am AEST
Additional information:
Reference: Backpack bed for homeless, 2018, https://www.swags.org.au/ Suggested journal articles:
Acciaioli, G. 2010, Culture as art: from practice to spectacle in Indonesia, Canberra
Anthropology, 8(1-2), pp.148-172. https://doi.org/10.1080/03149098509508575
Adams, K. M. 1995, Making-up the Toraja? The Appropriation of Tourism, Anthropology, and
Museums for Politics in Upland Sulawesi, Indonesia, Ethnology, 34 (2), pp. 143-153
Bulbeck, D. Pasqua, M & Di Lello, A. 2000, Culture History of the Toalean of South
Sulawesi, Indonesia, Asian Perspectives, 39 (1-2), pp. 71-108 .
Mulvamey, D. J. & Soejono, R. P. 1970, The Australian-Indonesian Archaeological
Expedition to Sulawesi,
https://scholarspace.manoa.hawaii.edu/bitstream/10125/19131/1/AP-v13n1-163-177.pdf
Setyaningrum, R., Wijaya, A. R. & Subagyo, S. 2018. The comparation of cultural dimention
between Sulawesi, Indonesia and Philippine: a measurement of five Indonesian islands,
IPTEK Journal of Proceedings Series, pp. 107- 115.
http://iptek.its.ac.id/index.php/jps/article/view/3715/2883
Other readings:
Advameg,2018, Indonesia, https://www.everyculture.com/Ge-It/Indonesia.html
HACC Multicultural Advisory Service, 2018, Indonesian Cultural profile,
http://www.diversicare.com.au/wp-content/uploads/2015/10/Profile_Indonesian.pdf
Indonesia-Investments, 2018, Culture Columns, https://www.indonesia-
investments.com/culture/culture-columns/item85?
Kwintessential, 2018, Guide to Indonesia – etiquette, customs, culture & business, https://www.kwintessential.co.uk/resources/guides/guide-to-indonesia-etiquette-customsculture-business/
2018, Indonesian Culture, http://uniqueindonesianculture.blogspot.com/2015/06/south-
sulawesi.html
Bulbeck, D. Pasqua, M & Di Lello, A. 2000, Culture History of the Toalean of South
Sulawesi, Indonesia, Asian Perspectives, 39 (1-2), pp. 71-108.
Weighting: This assessment accounts for 40% of your final grade. You will receive the same score as your group members for the written report. The report is worth 30 marks in total. The presentation is marked based on your individual contribution. The presentation is based on 10 marks in total.
Due date: The assessment is due in Week 9 on Monday, January 14th, 2019 at 0900 AEST. At the time of submission, you will submit your report and your PowerPoint slides and speaking outline. There is a late deduction of 1.5 marks for each day after the date of submission of the written report and 0.5 mark deduction per day after the due date for the PowerPoint slides.
Length: The reports must be 3500 words in length. Two marks will be deducted for those reports that are over or under by 200 words.
Style: The assessment must be single spaced, 12 Point, Times New Roman.
References: There is a minimum of 25 references. You must use the APA reference style
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