This local supermarket is located in an urban neighborhood and provides customers with a wide array of products to choose from

 Case Study: Joe’s Supermarket

This local supermarket is located in an urban neighborhood and provides customers with a wide

array of products to choose from. Over time, the inventory has grown exponentially, but the

current information system is not equipped to handle the increase in purchase demand. The

company that owns the store opted to go with the “light” versions of the Purchasing and Point of

Sale (POS) modules used to manage inventory and request products from vendors. The owner of

the organization (Joe Russo) has emphasized that there are critical things on his “wish list” that

he believes will move the supermarket into “the new tech age,” but he is not sure where to start.

Here is some information he wants the IT consultant to know, but there is more likely additional

information he is unaware of:

• Other processes that are part of the enterprise resource planning system are becoming

slower, and some of the staff noticed errors in some of the product data coming into the

system.

• A centralized database supports the entire system but has not been reviewed or upgraded.

• The time spent on customer transactions is too long! Anyone in management should be

able to monitor transactions in real-time, but the point of sale system sends the data “over

the wire” to the database slower each day. Some days there is a 2-hour lag in the system

catching up on transactions!

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Assignment:

You will describe and visualize the current state of the organization’s information systems

architecture and create a causal loop approach connecting strategy and system dynamics for

the case study organization selected (Joe’s Supermarket).

Write a paper that addresses the following information:

1. Provide a detailed description of each interrelated and interdependent system and the rationale for applying a specific conceptual framework to describe the organizational

architecture and current information system's physical architecture.

2. Create a business process map diagram (using Lucidchart or Draw.io) of the core business processes of the current information system architecture (“as-is” state) to

provide a visualization of the systems in the organization as a whole and in-part (using

swimlanes).

3. Identify any potential bottlenecks within the physical and organizational systems that need to be investigated further in future iterations of the systems requirements

specification process.

4. Describe the causal and response constructs that are relevant to the current “as -is” state and the implications of each for strategic drift.

5. Discuss the internal and external environments that make up the organizational boundaries and play a role in the feedback loop of the information systems in the

organization. Specifically, the external environments to include are community,

economic, political, and legal.

Length: 6 to 7-page paper and 1 diagram, not including title and reference pages. APA.

References: Include a minimum of 3 scholarly references.

Readings:

• Karwatka, D. (2006). Technology’s past. Tech Directions, 65(6), 10.

• Pachory, A. (2019). Mastering the seven dimensions of the business/technology alignment. ProQuest Ebook Central.

• Kiran, D. R. (2019). Production planning and control: A comprehensive approach. ProQuest Ebook Central

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This local supermarket is located in an urban neighborhood and provides customers with a wide

array of products to choose from

TO BE RE-WRITTEN FROM THE SCRATCH