ASSESSMENT BRIEF
COURSE: Bachelor of Business / Bachelor of Accounting |
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Unit: | Customer Relationship Marketing |
Unit Code: | B01MARK210 |
Type of Assessment: | Individual Oral Presentation |
Length/Duration: | 10-minutes individual presentation with minimum 5 slides |
Unit Learning Outcomes addressed: |
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Submission Date: | In-class week 8 |
Assessment Task: | Students are required to prepare and present a 10-minute presentation as per the below assignment brief. |
Total Mark: | Presentation 100 |
Weighting: | 25% |
Students are advised that any submissions past the due date without an approved extension or without approved extenuating circumstances incurs a 5% penalty per calendar day, calculated from the total mark E.g. a task marked out of 40 will incur a 2 mark penalty per calendar day. More information, please refer to (Documents > Student Policies and Forms > POLICY – Assessment Policy & Procedures – Login Required) |
Assessment Description:
Students are required to deliver a 10 minute in-class individual presentation explaining details of a CRM program that is currently available to busineses to manage their customers electronically. The topic areas covered in the presentation (not inclusive) may include functions of the program, cost of the program, advantages and disadvantages of the program, benefits organisations can obtain from using the program. The softcopy of the presentation slides and other supporting materials (if any) are to be uploaded in the Moodle before the scheduled presentation date and a hard copy of the presentation is to be handed to the lecturer prior to the presentation.
The assignment will include the following activities:
- Select the product and get it approved by the lecturer 2 weeks before,
- Book an in-class presentation time with the lecturer (may be preannounced),
- Collect secondary product information through desk research,
- Prepare the presentation slide and presentation summary,
- Rehearse the presentation in front of your friends and families or other group members,
- Upload the presentation and supporting materials (if any) on and before the presentation date,
- Make the presentation in the class.
- Field and answer questions from the class and lecturer about the program.
Assessment Submission:
Presentations will be made in week 8. You will not receive any marks if you are absent. However, consideration may be offered only under medical ground or other extenuating circumstances. You must provide appropriate supporting paper for consideration.
Presentation slides and supporting materials must be submitted online in Moodle. All materials MUST be submitted electronically in Microsoft Office format. Other formats may not be readable by markers. Please be aware that any assessments submitted in other formats will be considered LATE and will lose marks until it is presented in Microsoft Office format.
Our Academic Learning Support (ALS) team would be happy to help you with understanding the task and all other assessment-related matters. For assistance and to book one-on-one meeting please email one of our ALS coordinators (Sydney ALS_SYD@kent.edu.au; Melbourne ALS_MELB@kent.edu.au ). For online help and support please click the following link and navigate Academic Learning Support in Moodle.
http://moodle.kent.edu.au/kentmoodle/course/view.php?id=5
Your presentation must be created in electronic format (e.g., MS PowerPoint) and you are required to bring the file in a portable storage device (e.g., USB drive) on the presentation day.
Marking Guide (Rubric): in-class presentation
Criteria | Detail | Score | Comments |
Professionalism | On time for presentation, formal attire |
10 |
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Structure | Clear introduction, body and conclusion. Each part included necessary parts. |
20 |
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Synthesis | Use of theoretical frameworks available in class lecturers, prescribed text and other relevant materials |
40 |
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Communication Skills | Displayed engagement and interaction with audience |
15 |
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Vocal qualities | Clarity, pace, fluency, pronunciation, vocabulary, sentence structure, grammar |
5 |
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Use of visual aids | Carefully prepared and utilised well. Minimal errors, well-designed. |
10 |
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Total score |
100 |
General notes for assignments
Assignments should usually incorporate a formal introduction, main points and conclusion, and will be fully referenced including a reference list.
The work must be fully referenced with in-text citations and a reference list at the end. We strongly recommend you to refer to the Academic Learning Skills materials available in the Moodle. For details please click the link http://moodle.kent.edu.au/kentmoodle/course/view.php?id=5 and download the file “Harvard Referencing Workbook”. Appropriate academic writing and referencing are inevitable academic skills that you must develop and demonstrate.
We recommend a minimum of FIVE references, unless instructed differently by your lecturer. Unless specifically instructed otherwise by your lecturer, any paper with less than FIVE references may be failed. Work that includes sources that are not properly referenced according to the “Harvard Referencing Workbook” will be penalised.
Marks will be deducted for failure to adhere to the word count – as a general rule you may go over or under by 10% than the stated length.
General Notes for Referencing
High quality work must be fully referenced with in-text citations and a reference list at the end. We recommend you work with your Academic Learning Support (ALS) site (http://moodle.kent.edu.au/kentmoodle/course/view.php?id=5) available in Moodle to ensure that you reference correctly.
References are assessed for their quality. You should draw on quality academic sources, such as books, chapters from edited books, journals etc. Your textbook can be used as a reference, but not the lecturer notes. We want to see evidence that you are capable of conducting your own research. Also, in order to help markers determine students’ understanding of the work they cite, all in-text references (not just direct quotes) must include the specific page number/s if shown in the original. Before preparing your assignment or own contribution, please review this ‘YouTube’ video by clicking on the following link: Plagiarism: How to avoid it
You can search for peer-reviewed journal articles, which you can find in the online journal databases and which can be accessed from the library homepage. Wikipedia, online dictionaries and online encyclopaedias are acceptable as a starting point to gain knowledge about a topic, but should not be overused – these should constitute no more than 10% of your total list of references/sources. Additional information and literature can be used where these are produced by legitimate sources, such as government departments, research institutes such as the NHMRC, or international organisations such as the World Health Organisation (WHO). Legitimate organisations and government departments produce peer reviewed reports and articles and are therefore very useful and mostly very current. The content of the following link explains why it is not acceptable to use non-peer reviewed websites: Why can’t I just Google? (thanks to La Trobe University for this video).
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- Assignment status: Resolved by our Writing Team
- Source@PrimeWritersBay.com
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