Skip to main content

Operations Management in Health Care - Final Report - Emergency department

1.      Select a General Hospital, 100 beds or more.
2.      Randomly select 6 patients (two patients for each shift) attending the emergency Department (ED) with the diagnosis of chest pain.
3.      The actual process of care for patients presenting to the ED of the selected hospital should be assessed through direct observation of the care provided to each patient.
4.      All activities in the process should be listed sequentially. The start point of the process is the arrival to the hospital ED and the end point is the patient admission of discharge to inpatient setting. For listing of activities, the following should be considered
-        actual observation of the process
-        interview with all employees involved in the process as physicians, nurses, radiologists, laboratory specialists, transporters, housekeeping....ect. 
-        thorough review of the literature related to the mapping of patient flow through the ED.

5.      Based on the previous step, prepare a time flow sheet for patients presenting to the ED with the diagnosis of chest pain. (See example for a flow sheet in the Appendix)
N.B. This flow sheet is only an example, every student is expected to design his own flow sheet based on actual observation of the process





6.      Take a convenient sample (Patients should be included sequentially till the required sample is collected) of 9 patient (three from each shift) and use the time flow sheet to calculate the time metrics for each patient (then calculate an average for each metric by adding the time for each patient and then dividing by





7.      The process of care should then be mapped, through drawing a Current state Value Stream Map (CSVSM) specifying the steps of the process, the average throughput time, average value added and non-value added time for each step in the process.





8.      Specify points of delay in the process and suggest suggestions for improving the process.




9.      Design a future state value stream map (FSVSM) for the process after improvement.

Comments

Post a Comment

Popular posts from this blog

Should pit bull terriers be banned in my community

 Discussion Forum: Counterarguments (Should pit bull terriers be banned in my community) You created a question about the topic for your W6 Rough Draft. For this discussion, you will give an answer to that question in the form of a thesis statement. "Dieting Makes People Fat" Main Post: Share your thesis statement with your classmates. Please note: As with last week’s discussion, nothing here is set in stone. Be open to changing everything about your topic, including your position and audience, as you research it and get feedback from your classmates. Topic + Position/Purpose + Supporting Points =Thesis Statement Example: Suppose the question you posed in the Week 5 discussion was something like, “Should pit bull terriers be banned in my community?” After doing some preliminary research, you have concluded that pit bulls, if raised properly, are no more dangerous than other breeds of dogs. Your thesis statement can be something like, “Pitbulls should not be banned
Post a Comment
Read more

Controversy Associated With Dissociative Disorders

 Assignment: Controversy Associated With Dissociative Disorders The  DSM-5-TR  is a diagnostic tool. It has evolved over the decades, as have the classifications and criteria within its pages. It is used not just for diagnosis, however, but also for billing, access to services, and legal cases. Not all practitioners are in agreement with the content and structure of the  DSM-5-TR , and dissociative disorders are one such area. These disorders can be difficult to distinguish and diagnose. There is also controversy in the field over the legitimacy of certain dissociative disorders, such as dissociative identity disorder, which was formerly called multiple personality disorder. In this Assignment, you will examine the controversy surrounding dissociative disorders. You will also explore clinical, ethical, and legal considerations pertinent to working with patients with these disorders. Photo Credit: Getty Images/Wavebreak Media To Prepare · Review this week’s Learning
Post a Comment
Read more

CYBER SECURITY and how it can impact today's healthcare system and the future

 Start by reading and following these instructions: Create your Assignment submission and be sure to cite your sources, use APA style as required, and check your spelling. Assignment: Recommendations Document Due Week 6 (100 pts) Main Assignment Recommendations Document The 1250 to 1500-word deliverable for this week is an initial draft of your recommendations. Note that this is a working document and may be modified based on insights gained in module eight and your professor's feedback. This document should contain the following elements: Summary of your problem or opportunity definition A list of possible recommendation alternatives. In this section, you are not yet at the point of suggesting the best set of recommendations but you are trying to be creative and explore all the different ways that the problem or opportunity might best be addressed. The end result here will be a list of alternatives among which you will choose your final recom
Post a Comment
Read more