What were the expectations of the healthcare consumer with regard to the quality of care, access, financing, and lifestyle?
What were the expectations of the healthcare consumer with regard to the
quality of care, access, financing, and lifestyle? How have they
changed? How has the role of the healthcare providers (i.e.
administrators, physicians, and nurses) changed due to external factors
(i.e. reimbursement, politics, professional organizations, and
patients)?
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