Cross Cultural Negations
Your fast-food franchise cleared for business in
all four countries (United Arab Emirates, Israel, Mexico, and China).
You now have to start construction on your restaurants. The financing is
coming from the United Arab Emirates, the materials are coming from
Mexico and China, the engineering and technology are coming from Israel,
and the labor will be hired locally within these countries by your
management team from the United States. You invite all of the players to
the headquarters in the United States for a big meeting to explain the
project and get to know one another. In preparation for the meeting, you
want to avoid cultural silos, while ensuring all parties engage with
each other. Answer the following questions in preparation:
- What
do you know about these cultures, specifically their political,
economic, legal, educational, family, and social systems, that could
help you in getting the project team together?
- What are some of
the contrasting cultural values about uncertainty avoidance,
ethnocentrism, communication apprehension, and culture shock that could
potentially influence a cultural silo mindset and prevent team
engagement?
International Managers are more focused on
global virtual teams to manage projects and gain a strategic advantage.
The global team for the fast food expansion project is dispersed in
geographically different regions, and after the first project meeting in
the United States, you plan to use a combination of social media
technology to accomplish the team goals. The complexity of global
virtual teams goes beyond the traditional principles used for national
teams. As you begin to plan, you are concerned about some of the
challenges that will exist during the virtual meetings, particularly the
fact that the United States is an individualist low-context country,
and some of the countries present are collectivist high-context
countries. What strategies would you use to begin to have everyone
develop a relationship with each other that will help ease engagement
and collaboration during the virtual meeting and future negotiations,
development, and implementation? Address the following questions in your
response:
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