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The five characteristics of high-reliability organizations have assisted leaders in providing safer, more appropriate patient care services

The five characteristics of high-reliability organizations have assisted leaders in providing safer, more appropriate patient care services. In a recent situation, a team made the decision to replace existing blood glucose monitoring equipment in the outpatient, inpatient, surgical, and emergency departments with new equipment that was less costly and believed to be of higher quality in data management. Within two weeks, problems with accuracy and equipment failure were identified in the inpatient and surgical areas. Over 50 patients were identified to have received inappropriate insulin management.

Consider the five principles of a high-reliability organization. Analyze this scenario in terms of the principles.
Which principles were followed?
What changes should be made to improve operations?

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