- Are the staff in this agency self-aware? Why or why not? Provide examples.
- How do the staff members perceive the work they do? How is this perception affecting their relationship with each other? How might it be harmful to clients? Provide examples.
- Based on the readings, how would you define personal values? What values do the staff of this agency hold? Are these values a good match for quality human services work? Explain.
- What belief system or systems do the staff adhere to? What are some beliefs that can be improved on or changed to create a better work experience, while maintaining quality in services delivered?
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PPMP20009 Leading Lean Projects Term 2, 2018 Page 1 of 3 Assessment 1 (Individual Work – 40%) Case study: Managing Lean Project Introduction You have been given the task to organise the FIFA 2018 World Cup football tournament ( https://ift.tt/2If0UDE ). (For those not familiar with football, you may change the event to the recently concluded 2018 Gold Coast Commonwealth Games: https://gc2018.com/ ). Your tasks This assessment item requires you to work INDIVIDUALLY. 1. As the project manager in charge of delivering such as an important world sporting event: i. Identify and elaborate the following terms with regards to the event. a. Voice of the Customer (VOC) b. Critical to Customer Requirements (CCR) c. Critical to Quality parameters (CTQ) ii. In what ways would you have implemented lean project management for this event? Identify and elaborate processes from PMBOK, PRINCE2, Organisational Project iii. Management Agile Practices and Lean Six Sigma (DMAIC Me...
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